We aim to dispatch your order as soon as possible*1 and you'll receive a personal dispatch email once your order has been shipped. In the UK we offer free delivery for orders £40 and over.
For all orders under £40 delivery is charged at a flat rate of £2.75. For all international deliveries these are charged at a flat rate of £7.50 regardless of the order size and international destination.
Need to return or exchange an item? No problem, we offer a no hassles returns or exchanges policy. For standard returns or exchanges just post your original order in an unused condition - including your name and order number - back to us at Mabboo, Middle Floor Unit UG12, The Galleries, Bristol, BS1 3XD. As soon as we receive your original order we'll issue a refund, or post your exchange replacement back to you free of charge.
In the very rare circumstance that you receive faulty or damaged in transit goods please email email@example.com. In these circumstances we can refund the return postage costs.
Would like to Click & Collect from our Bristol & Bath stores*2 This is also free - just add a note to your online order stating the store and date you'd like to pick up your goods from. You will initially be charged postage but this will be refunded as soon as your order has been received and note read.
*1 - During lockdown 3 orders will be dispatched in a Covid secure environment every Mon & Thurs.
*2 - Click & Collect is unavailable during lockdown 3 in both of our stores.